※ Văn bản này được cung cấp bằng tiếng Anh. Nếu bản tiếng Anh khác với bản gốc tiếng Hàn, bản gốc tiếng Hàn được ưu tiên.
XenLabs (the "Company") handles the personal information of XenPilot users as described in this policy.
1. Information we collect
- At sign-up: email, password (stored with irreversible encryption), phone number (optional), Telegram username (optional)
- When you use the Service: your registered exchange and UID, license codes used and your access period
- Generated automatically: IP address, consent records (items, version, time), security logs
- When you use the PC program: program sign-in records, program version, a PC identifier (transformed so it cannot be reversed), and the exchange UID read with your API key
Your API key and secret are stored only on your PC and are never sent to our servers.
2. Why we use it
- To identify you and manage your account, check your license and provide Signals
- For referral licenses, to check that the program's exchange account matches your registered account
- To prevent abuse, keep the Service secure, handle disputes and answer inquiries
3. Retention
- We delete your information without delay when you leave.
- To prevent abuse, we keep the email, UID and IP address of restricted members for one year, and consent records for three years after you leave in case of disputes.
- Information that the law requires us to keep is kept for the period the law sets.
4. Sharing
We do not sell or share personal information with third parties, except when required by law or urgently needed to protect someone's life or property.
5. Processors and overseas storage
- Processor: Railway Corporation (USA) — hosting of the website and database servers
- Data transferred: the information in section 1 / Kept until you leave or the contract ends
6. Cookies
We use essential cookies to keep you signed in and remember your language, and browser storage for your display theme. We do not use advertising cookies or third-party analytics.
7. Your rights
You can ask to access, correct or delete your information, restrict its processing, or close your account. We may ask you to send the request from your registered email to confirm it is you.
8. Security
We encrypt passwords, use encrypted connections (HTTPS) and keep administrator access to a minimum. No system on the internet can be perfectly secure.
9. Minors
We do not accept anyone under 18. If we learn that we have collected a minor's information, we delete it without delay.
Effective: November 14, 2026